Google Chrome has gained popularity as one of the most reputable browsers owing to its many helpful features and great performance. However, at times Chrome can be frustrating due to crashing unexpectedly preventing you from accessing some websites or even opening the browser at all. Before you think of shifting to a different browser, let’s see how you can fix some of the common Chrome crashing issues.
Related: Fix Aw, Snap! problem in Chrome.
How to Fix Google Chrome Crashing Problems?
- Reopen browser.
- End memory consuming processes.
- Update Chrome.
- Disable Chrome extension.
- Change Chrome profile.
- Cleanup computer and reset Chrome.
- Uninstall and re-install Chrome.
1. Reopen Browser
The best starting point is to close and reopen the browser:
- On Windows, go to the menu at the top-right corner and click “Exit” at the bottom of the menu list. Or Using keyboard shortcut “Ctrl + Shift + Q” to exit Chrome.
- On Mac, go to “Chrome” menu and choose “Quit Google Chrome” option.
- Re-launch Chrome and check whether the issue has been fixed.
2. Fixing Chrome Memory Usage Problems
Chrome may crash as a result of high RAM utilization, and you can try the following options to fix the problem. Close the tabs that are not in use by opening the Chrome task manager and other apps running on your computer.
- Click on the Chrome menu and hover the mouse over “More tools” the select “Task Manager”.
- Select the tabs you would like to close and click on the “End Process” button.
- Close other applications that could be draining the PC RAM and reload Chrome.
- If the problem persists, restart your PC and this may solve the Chrome problem.
3. Check for Chrome Updates
There could be new Chrome updates that could fix the underlying crashing problem. To check for updates in Chrome;
- Go to the Chrome drop-down menu at the top-right corner of the browser window.
- Float the mouse over the “Help” option and select “About Google Chrome”.
- Chrome will check for any new updates then you can install them.
4. Disable Chrome Extensions
Too many or harmful extensions can cause the Chrome browser to crash.
- First open the crashing page in “incognito window” by clicking the menu icon at the top-right corner of the Chrome window. Then select “New incognito window”.
- Copy and paste the page URL in the new window and see if it will load correctly. If the page loads in incognito mode, then extensions are the cause of the problem.
- Type “chrome://extensions/” and hit the “Enter” key. This will open the “Extension” settings window.
- Toggle off the switch to disable a particular extension or select “Remove” to uninstall the extension.
- Disable the extensions one at a time while testing the page to identify the exact extension causing Chrome to crash.
- Restart the browser.
5. Change the Chrome Profile
Shifting to a new Chrome profile can fix the crashing problem.
- Click the user profile icon at top right corner of your browser screen and select “Manage people”.
- From the resulting window, click on the “Add person” button.
- Give the new user a name and click “Add” at the right-bottom corner of the window.
- Restart Chrome in the newly created profile.
6. Cleanup Computer and Reset Settings
Malicious programs or browser settings can be the cause of the Chrome crashing issues and scanning and removing them could be the ultimate solution. To use Chrome in-built clean up tool;
- Type “chrome://settings/” on the address bar and press “Enter” to open the “Settings” screen.
- Scroll down and click “Advanced” at the bottom of the screen.
- Scroll down again to find the “Reset and clean up” section, then select “Clean up computer”.
- Under “Find and remove harmful software” click “Find”. Chrome will check and suggest the harmful software.
- To reset the Chrome settings to default, click the back arrow and go back to settings page. Under “Reset and clean up” section, chose the “Restore settings to their original defaults” option.
- Click “Reset” button when prompted.
7. Uninstall and Re-Install Chrome
If the above alternatives didn’t solve the crashing problem then it could be a serious one which requires you to re-install Chrome in your device. To uninstall Chrome:
- Type “control in the Windows Cortana and click on “Control Panel”.
- From the control panel, select “Programs”.
- Select “Google Chrome” and click “Uninstall”.
- Install new Chrome from official page.
In summary, Chrome crashing issues can be caused by various error in your browser or computer system. The best approach is to try and troubleshoot and find the source of the problem starting with the simple to the advanced fixes. If the problem doesn’t go away, you may have to uninstall and reinstall Chrome afresh.