Google Chrome shows different type of browser errors when connecting to internet. One of the popular errors is connection closed error that you will see in the browser as “Err_Connection_Closed”. This generally occurs in Chrome when there are invalid configurations in your network devices and mismatched server certificates may also cause this error. Fortunately, it is easy to fix the connection closed error by following simple steps explained in this article.
Connection Closed Error in Google Chrome
Chrome will show the message like below indicating the the site can’t be reached due to “Err_Connection_Closed” error. It won’t be possible for you to proceed further whenever you see this message on the browser.
How to Fix Connection Closed Error?
- Check your internet connection
- Check the firewall connection
- Disable proxy server and VPN
- Reset TCP/IP settings
- Flush DNS
- Clear Chrome cache
- Use Google DNS
- Use Chrome cleanup tool
- Remove Chrome extensions
- Reset Chrome settings
- Update to latest version
- Delete and reinstall Chrome
Let us discuss each solution in detail.
Solution 1 : Check Your Internet Connection
Often the cables of your modem or router may have loose connection and drop the internet. It is also a common problem for the Wi-Fi gets disconnected in Windows 10. So check your internet connection by using other devices like mobile phone or by opening other apps on your laptop. Once the connection is stable, just refresh the page showing “err_connection_closed” error to see it opens.
Solution 2 : Check Firewall Connection
The misconfigured firewall on your PC or Mac can result in different types of browser errors. Disable the firewall temporarily to check the webpages are opening properly. On Windows 10 you can disable the firewall under “System and Security” settings. On Mac this can be done in “Security & Privacy” option under “System Preferences” settings. Learn more on how to manage firewall settings in Windows 10 and Mac.
Solution 3 : Disable Proxy and VPN Setup
Proxies and VPN are used to bypass the network of your Internet Service Provider and access the internet anonymously. Disable proxy servers under “LAN Settings” to see if that helps.
You can disable proxies in Mac under “Network” option under “System Preferences”.
Similar to proxies, VPN connection can also cause unexpected problems and result in connection closed error. However, VPN configuration depends on whether you have manually installed the profile or using the app. At any case disable the profile or close the app and check the page can be connected normally.
Solution 4 : Reset TCP/IP settings
Resetting the network connection can sometime help you to fix connection closed error. Press Windows key and then R to open Run dialog box. Type in “cmd” to open the command prompt.
Enter the following commands in the command prompt window and hit enter after each one.
nbtstat –r netsh int ip reset netsh winsock reset
Restart the PC after applying these changes and check whether you still encounter the error. You can also assign static IP address to check if that works.
Solution 5 : Flush DNS
Sometimes the corrupted DNS on your PC may also cause the error_connection_closed error. You can flush the DNS by opening the command prompt as explained above and use the below command in Windows PC.
Solution 6 : Clear Chrome Cache
Go to the Chrome URL “chrome://settings/clearBrowserData” and delete all your browsing history and cache from the beginning. This will remove all corrupted and incorrect cached files which may be preventing the page to load.
Make sure to check the options Browsing history, Download history, Cookies and other site data and Cached images and files.
Solution 7 : Use Google DNS
By default Chrome will get the DNS details from your ISP and try to resolve the site address into a IP address. When your ISP or any of the upstream DNS servers are misconfigured then you will see difficulty in opening the page. The solution here is to try using Google public DNS which can help to resolve the site address to a IP address faster than using your ISP’s DNS settings.
Solution 8 : Use Chrome Cleanup Tool
Google offers an official tool that helps users to scan and remove malware like programs from the PC. These malware programs can interrupt your connection and cause “err_connection_closed” error. Install the tool on your PC and follow the instructions to scan and remove the unnecessary programs that interfere with Chrome.
Solution 9 : Remove Chrome Extensions
Extensions are additional piece of software code that enhance the functionality of your Chrome browser. There are thousands of free extensions available in Chrome store. But these extensions, especially incompatible ones installed on your browser can cause problem. Go to the URL “chrome://extensions/” in address bar and disable all the installed extensions. Open the webpage again and check the problem is resolved. If the problem is resolved then you can install the extensions one by one to narrow down the issue and find the extension that causes the problem.
Solution 10 : Reset Chrome Settings
Similar to restarting PC, resetting your Chrome can resolve most of the browser errors. Go to “chrome://settings/reset” and click on the “Reset” option. Again click on the “Reset” button in the next dialog box to restore the browser to initial settings.
Solution 11 : Update to Latest Version
Also ensure that you have latest Chrome version installed. You can check the current installed version and do the auto update by going to the URL “chrome://settings/help” or “chrome://chrome”.
Solution 12 : Delete and Reinstall Chrome
If none of the above listed solutions work for you then the final option is to completely delete the browser and reinstall. Of course this should be the last option since you may loose all the current settings on your browser.
We hope one of the above listed solutions should solve the err_connection_closed issue that affects your Chrome browser. If only a particular website does not open while all other sites are opening then the problem could be at the server side. Inform the webmaster of the site if you already know the details otherwise you should wait till the owner rectifies the error.